How to Take a Cable Car over the Thames

The Emirates Air Line cable car, commonly referred to as the Thames Cable Car, is a unique and scenic transportation link crossing the River Thames in East London. Opened in 2012 as part of the London 2012 Olympic Games infrastructure, it connects the Greenwich Peninsula with the Royal Docks, offering passengers not only a functional transit option but also panoramic views of London’s iconic skyline. For tourists, commuters, and urban explorers alike, understanding how to take the cable car over the Thames is more than a logistical task—it’s an experience that blends engineering innovation with breathtaking urban vistas. This guide provides a comprehensive, step-by-step walkthrough of the entire process, from planning your journey to maximizing your ride, ensuring you navigate the system with confidence and ease.

While the cable car is not a primary mode of public transport in London, its value lies in its uniqueness. It serves as both a tourist attraction and a practical connection between two rapidly developing areas of the city. Unlike buses or trains, the cable car provides an uninterrupted aerial perspective of landmarks such as the O2 Arena, London City Airport, Canary Wharf, and the historic Tower Bridge. Whether you're visiting for the first time or looking to experience London from a different angle, mastering how to take the cable car over the Thames enhances your understanding of the city’s spatial design and mobility culture.

This tutorial is designed for travelers, photographers, urban planners, and curious locals who want to use the cable car efficiently and safely. We cover everything from ticketing and accessibility to timing and etiquette, ensuring you gain a complete, actionable understanding of the system. No prior knowledge is assumed—only curiosity and a willingness to explore.

Step-by-Step Guide

Using the Emirates Air Line cable car is straightforward, but preparation ensures a seamless experience. Follow these seven detailed steps to take the cable car over the Thames with confidence.

Step 1: Plan Your Route and Timing

Before heading out, determine your starting point and destination. The cable car has two terminals: one on the south bank at the Greenwich Peninsula (near the O2 Arena) and one on the north bank at Royal Victoria Dock (near London City Airport). The journey takes approximately 10 minutes, with cable cars departing every 15 minutes during peak hours and every 20–30 minutes during off-peak times.

Check the official Emirates Air Line website or use the Transport for London (TfL) journey planner to confirm operating hours. The service typically runs from 7:30 AM to 10:00 PM daily, with extended hours on weekends and during major events at the O2. Avoid traveling during severe weather conditions such as high winds, which may cause temporary suspensions for safety.

Consider the time of day for optimal views. Sunrise and sunset offer dramatic lighting across the river and skyline, ideal for photography. Midday provides bright, clear visibility, while evening rides illuminate the city’s landmarks with artificial glow.

Step 2: Locate the Terminals

The Greenwich Peninsula terminal is situated adjacent to the O2 Arena, accessible via the North Greenwich Underground Station (Jubilee Line). Follow signs for “Emirates Air Line” or “Cable Car” after exiting the station. The entrance is clearly marked with large blue and white signage and a modern glass structure.

The Royal Victoria Dock terminal is located near the London City Airport DLR station. Exit the DLR and follow the well-signed pedestrian walkway—approximately a 5-minute walk—toward the terminal building. Both terminals feature covered waiting areas, ticket kiosks, and real-time departure screens.

Use Google Maps or Apple Maps to navigate. Search “Emirates Air Line Greenwich” or “Emirates Air Line Royal Victoria” for precise GPS coordinates. Both locations are wheelchair-accessible and equipped with elevators and ramps.

Step 3: Purchase Your Ticket

Tickets can be purchased in multiple ways. The most convenient option is using a contactless payment card (including Apple Pay or Google Pay) directly at the ticket barriers. Simply tap your card on the reader and proceed through the gate—no physical ticket is required.

Alternatively, you can buy tickets at the self-service kiosks located at each terminal. These accept cash and card payments and offer options for single journeys, return trips, and bundled tickets with O2 Arena or DLR access. Single fares are currently £6.00 for adults, £3.00 for children (5–15), and free for under-5s. Return tickets cost £10.00 for adults and £5.00 for children.

Travelers with an Oyster card can also use it to pay for the cable car journey. Simply tap your Oyster card at the entry and exit gates. The fare will be automatically deducted from your balance. Note that the cable car is not included in Travelcards or bus passes—separate payment is required.

For groups of 10 or more, advance booking through the official website may offer discounted group rates. Always check for current pricing on the Emirates Air Line website before your visit.

Step 4: Queue and Board the Cable Car

Once your ticket is validated, proceed to the boarding platform. The cable cars are suspended on a single cable and move continuously, so there’s no need to wait for a specific car. Instead, you board the next available cabin as it arrives.

Each cabin holds up to 10 passengers and features large windows on all sides. During peak hours, you may need to wait 5–10 minutes for a cabin to become available. Be patient and allow space for passengers exiting before boarding.

When boarding, enter the cabin calmly. There are no seats—passengers stand during the journey. Hold onto the handrails provided for stability. Children and elderly passengers are encouraged to have a companion nearby for support.

Do not attempt to open doors or windows. All cabins are sealed for safety and climate control. Avoid leaning against the glass or placing bags on the floor—keep belongings close to your body to prevent obstruction.

Step 5: Enjoy the Journey

As the cable car departs, you’ll begin a gentle ascent and glide across the Thames. The ride lasts about 10 minutes, during which you’ll pass directly over the river, offering unobstructed views of the surrounding landscape.

From the south terminal, you’ll first see the O2 Arena’s distinctive dome, followed by the modern architecture of the Greenwich Peninsula. As you cross the river, the skyline unfolds: the Tower Bridge, Tower of London, City Hall, and the Shard become visible. On the north side, London City Airport’s runways and the docklands’ industrial heritage come into view.

Use this time to take photos. The best angles are from the side windows—avoid using flash, as it can reflect off the glass. If you’re traveling with a camera, consider a wide-angle lens to capture the full panorama. The cable car moves slowly enough to allow steady shots without a tripod.

Listen to the automated audio commentary available in multiple languages (English, Spanish, French, German, Mandarin, and Arabic). It highlights key landmarks and historical facts, enhancing your understanding of the city’s geography and development.

Step 6: Disembark at Your Destination

As the cable car approaches the opposite terminal, you’ll hear an announcement and see visual cues indicating arrival. Wait for the cabin to come to a complete stop before moving. Doors open automatically, and passengers exit in an orderly fashion.

Follow the signs to the exit gate. If you used a contactless card or Oyster card, your journey is complete—no need to tap out. If you purchased a paper ticket, insert it into the exit reader as you leave.

Once outside, you’ll find pedestrian pathways leading to nearby attractions. From the Greenwich Peninsula terminal, walk to the O2 Arena, the Thames Path, or the historic Greenwich area via the nearby bus stops. From the Royal Victoria Dock terminal, you’re steps away from the DLR station, the ExCeL Centre, and the upcoming Silvertown Tunnel entrance.

Step 7: Plan Your Return or Next Destination

If you intend to return, you can purchase a return ticket at the terminal or use the same payment method as your outbound journey. Alternatively, consider combining your cable car ride with other local attractions. For example, walk along the Thames Path to the Cutty Sark in Greenwich, or take the DLR to Canary Wharf for shopping and dining.

Remember that the cable car is not a circular route—you must return via the same terminals. There is no loop service. Plan your itinerary accordingly to avoid unnecessary backtracking.

Best Practices

To ensure a smooth, safe, and enjoyable experience on the Emirates Air Line, follow these best practices based on user feedback and operational guidelines.

Travel During Off-Peak Hours

Weekdays between 10:00 AM and 3:00 PM, and after 7:00 PM, tend to have fewer crowds. Avoid rush hours (7:30–9:30 AM and 5:00–7:00 PM) if you prefer shorter queues and more space inside the cabins. Weekends can be busy due to tourists, especially during summer and holidays.

Dress Appropriately for the Weather

Although the cabins are enclosed and climate-controlled, the terminals are open-air. In winter, wear warm layers, gloves, and a hat. In summer, bring sunscreen, a hat, and water. Wind can be stronger at elevation, even on calm days. Avoid wearing loose scarves or long, flowing garments that could snag or become hazardous near moving parts.

Keep Valuables Secure

While the cable car has an excellent safety record, crowded terminals and moving cabins require vigilance. Keep wallets, phones, and cameras in secure, zipped pockets. Do not leave bags unattended on the platform. CCTV monitors are active at both terminals and onboard.

Respect Other Passengers

Be mindful of personal space. Do not block doorways or stand directly in front of the windows if others wish to take photos. Avoid loud conversations or playing music without headphones. Children should be supervised at all times.

Use Accessibility Features

The cable car is fully accessible. Both terminals have step-free access, tactile paving, and audio announcements. Wheelchairs and mobility scooters can board with assistance from staff. Each cabin has designated spaces for wheelchairs and strollers. If you require help, press the assistance button at the terminal or ask a uniformed staff member.

Bring a Camera or Smartphone

The views are unparalleled. A smartphone with a good camera is sufficient, but if you’re serious about photography, bring a camera with manual settings. Use a high shutter speed to avoid motion blur. The best photo spots are just after departure and before arrival, when the cabin is fully aligned with the river and landmarks.

Download Offline Maps

Mobile reception can be inconsistent near the river. Download offline maps of London via Google Maps or Apple Maps before your trip. Save the locations of both terminals and nearby transit connections to avoid getting lost.

Check for Service Updates

Weather, maintenance, or special events may cause delays or cancellations. Follow the official Emirates Air Line Twitter account (@EmiratesAirLine) or check the TfL website for real-time alerts. Do not rely solely on third-party apps for live updates.

Tools and Resources

Several digital and physical tools can enhance your experience when taking the cable car over the Thames. Below is a curated list of essential resources.

Official Emirates Air Line Website

https://www.emiratesairline.net is the primary source for accurate information on fares, schedules, accessibility, and service alerts. The site includes interactive maps, FAQs, and downloadable PDF guides for first-time users.

Transport for London (TfL) Journey Planner

Use the TfL journey planner at https://tfl.gov.uk/plan-a-journey to integrate your cable car ride with other public transport options. It provides real-time updates, step-by-step directions, and estimated travel times.

Google Maps and Apple Maps

Both platforms now include the Emirates Air Line as a transit option. Search for “cable car” between Greenwich Peninsula and Royal Victoria Dock to see route options, walking distances, and estimated durations. Google Maps also offers Street View of both terminals for virtual orientation.

London City Airport App

Available on iOS and Android, this app provides live flight data and terminal maps. If you’re arriving or departing from the airport, it helps you coordinate your cable car ride with flight schedules.

Citymapper App

Citymapper is a popular third-party app among Londoners for its intuitive interface and multi-modal transport planning. It highlights the cable car as a scenic alternative and often shows which terminals have the shortest queues.

Audio Commentary App

The official Emirates Air Line audio commentary is available as a downloadable podcast on Spotify and Apple Podcasts. Search “Emirates Air Line Audio Guide” to listen before or after your journey. It includes historical context, engineering facts, and hidden details about the landmarks you’ll see.

Photography Apps

Use apps like Sun Surveyor or PhotoPills to determine the best time of day for lighting. These apps show sun and moon positions, helping you plan sunrise or sunset rides for optimal photo conditions.

Physical Resources

Free printed guides are available at both terminals. Look for the information kiosks near the ticket machines. These include maps of the cable car route, nearby attractions, and emergency contact details. Staff at the terminals can also provide brochures in multiple languages.

Weather Forecast Tools

Check the Met Office website (https://www.metoffice.gov.uk) or use the BBC Weather app for wind speed forecasts. Winds exceeding 40 mph may suspend operations. Planning your trip on a day with low wind and clear skies maximizes visibility and safety.

Real Examples

Real-world scenarios illustrate how different travelers successfully use the cable car. These examples highlight common situations and practical solutions.

Example 1: The First-Time Tourist

Sarah, a visitor from Canada, arrived in London with a 3-day itinerary. She wanted to experience something unique beyond the typical museums and landmarks. After researching, she chose the cable car as a midday activity. She took the Jubilee Line to North Greenwich, purchased a return ticket with her contactless card, and rode the cable car at 11:30 AM. She captured photos of Tower Bridge and the Shard, then walked to the O2 Arena to explore the exhibition spaces. Her return ride was at 2:00 PM, and she caught the DLR back to her hotel. She later shared her experience on Instagram, tagging

EmiratesAirLine, which received over 500 likes.

Example 2: The Photographer

James, a professional landscape photographer, planned a sunrise shoot along the Thames. He arrived at the Greenwich Peninsula terminal at 5:45 AM, just as the cable car began operating. He used a tripod mounted on the platform (permitted during off-hours) and captured the first light hitting the O2 Arena. He rode the cable car at 6:15 AM, taking 12 exposures during the 10-minute journey. He later published a photo series titled “London from Above” in a travel magazine, crediting the cable car as his vantage point.

Example 3: The Commuter

Maria works at London City Airport and lives in Greenwich. She uses the cable car daily to avoid traffic and parking fees. She taps her Oyster card at 7:45 AM and arrives at the airport by 8:00 AM. Her commute takes 15 minutes total, including the 5-minute walk to the terminal. She finds it more reliable than buses and appreciates the quiet, scenic start to her day. She also uses the return ride to decompress after work.

Example 4: The Family with Young Children

The Patel family from Manchester visited London with their two children, ages 4 and 7. They boarded the cable car at Royal Victoria Dock after a morning at ExCeL. The children were fascinated by the view and the motion of the cabin. Staff at the terminal provided free activity sheets with fun facts about London’s landmarks. The family enjoyed a picnic at the Greenwich Peninsula park after their ride. The children’s tickets were free, and the parents saved money by purchasing a return ticket instead of two singles.

Example 5: The Accessibility User

David, who uses a wheelchair, wanted to experience the cable car with his partner. He contacted the Emirates Air Line team in advance via email to confirm accessibility. Upon arrival, a staff member met him at the terminal, assisted with boarding, and ensured his wheelchair was secured. The cabin had ample space, and the audio commentary was played clearly. David described the ride as “transformative,” noting that few attractions in London offer such inclusive access to panoramic views.

FAQs

Can I bring a stroller on the cable car?

Yes, strollers are permitted. Fold them if possible to save space. Staff can assist with boarding if needed. Designated areas are available for strollers and wheelchairs.

Is the cable car safe for elderly passengers?

Yes. The cabins are stable, and the ride is smooth. Handrails are provided, and staff are trained to assist older passengers. The terminals have elevators and ramps for step-free access.

Can I take my bicycle on the cable car?

No, bicycles are not permitted on the Emirates Air Line. Consider using nearby bike racks at the terminals and using a foldable bike if you need to transport it between locations.

Are pets allowed on the cable car?

Only service animals are permitted. Emotional support animals and pets are not allowed, except for guide dogs trained under UK law.

What happens if the cable car stops during the ride?

In rare cases, the system may pause due to technical or weather-related reasons. Passengers are kept safe inside the cabin, and staff are trained to initiate emergency procedures. Announcements are made via audio system. Do not attempt to exit the cabin. Emergency services are on standby.

Is the cable car included in the London Pass?

No, the Emirates Air Line is not included in the London Pass. It requires a separate fare. However, some third-party tour packages bundle the cable car with other attractions.

Can I use a railcard discount on the cable car?

No, railcards (e.g., 16–25, Senior, Two Together) do not apply to the cable car. Only Oyster, contactless, and specific cable car tickets are accepted.

Is the cable car open on Christmas Day?

No, the Emirates Air Line is closed on Christmas Day. It typically operates on Boxing Day and New Year’s Day with reduced hours. Always check the official website for holiday schedules.

How high is the cable car above the Thames?

The cable car reaches a maximum height of 90 meters (295 feet) above the river, offering expansive views of both banks and surrounding structures.

Can I take food or drinks on board?

Small snacks and sealed beverages are allowed. Avoid hot, messy, or strong-smelling food. Spilled drinks can damage cabin surfaces and may result in a cleaning fee.

Conclusion

Taking the cable car over the Thames is more than a transit option—it’s a distinctive way to experience London’s urban fabric from above. Whether you’re a tourist seeking unforgettable views, a commuter looking for a reliable alternative, or a photographer chasing the perfect shot, the Emirates Air Line delivers a blend of functionality and beauty rarely found in city infrastructure.

This guide has walked you through every phase of the journey: from planning and ticketing to boarding, riding, and disembarking. We’ve covered best practices for safety and comfort, highlighted essential tools and resources, and shared real-life examples to illustrate how different travelers make the most of the experience.

As London continues to evolve, the cable car remains a symbol of innovation and accessibility. It connects not just two sides of the river, but also the past and future of the city’s eastern landscape. By following the steps outlined here, you’ll navigate the system with ease and appreciation.

So the next time you’re in East London, don’t just walk past the cable car—step aboard. Let the gentle glide across the Thames be your moment of quiet wonder, framed by the skyline of one of the world’s most dynamic cities.