Finance System of Richmond Phone Harassment: How to Recognize It & Regain Control

If you’ve been receiving repeated calls from Finance System of Richmond, chances are you're feeling overwhelmed. This blog explores Finance System of Richmond Phone Harassment, helping you understand what it entails, why it happens, what your rights are, and practical steps to stop it.

1. What Is Finance System of Richmond?

Finance System of Richmond (also known as Finance System, Inc.) is a debt collection agency that purchases past‑due accounts—typically from original creditors who have written off debts as unlikely to be recovered. Once they acquire these debts, they reach out to debtors through mail and phone, making contact to request payment.

The company operates out of Richmond, Indiana, and maintains multiple corporate locations, including P.O. Box addresses. They report to the three major credit bureaus and are accredited by the BBB—but have also received numerous complaints regarding collection practices.

2. Signs You’re Experiencing Finance System of Richmond Phone Harassment

Finance System of Richmond Phone Harassment involves forms of aggressive or excessive calling beyond lawful collection methods. Red flags include:

• Multiple daily calls demanding payment.

• Calls very early/late, likely outside the 8 a.m.–9 p.m. FDCPA window.

• Threatening or deceptive language, such as implying legal action, even when none is pending.

• Spoofed or repeatedly changing phone numbers, including 877‑962‑7507 and 765‑962‑7507 

• No verification for your debt, yet aggressive pursuit persists.

Consumer complaints confirm these patterns. One individual reported being called about an account “never had a contractual agreement” for—and continued calling after requesting proof

3. Why It Happens

Debt buyers like Finance System of Richmond often aim to maximize collections. Persistent calling:

1. Increases chances of contact.

2. Creates urgency by making debtors feel pressured.

3. May lack internal review systems, leading to repeated or automated calls.

While this may boost collections in the short term, excessive calling can constitute harassment, and many companies end up with BBB complaints

4. Your Rights Under FDCPA & FCRA

If you’re on the receiving end of Finance System of Richmond Phone Harassment, federal law provides strong protections:

Fair Debt Collection Practices Act (FDCPA)

• Sets allowable calling hours: 8 a.m. to 9 p.m. local .

• Bans harassment, including repeated calls, threats, obscene language, or using deception to collect a debt.

• Requires debt validation if asked, within 30 days of initial contact.

Fair Credit Reporting Act (FCRA)

• Governs how debt is reported to credit bureaus.

• You’re entitled to correct or remove inaccurate listings.

The CFPB and FTC enforce these rules. Were Finance System of Richmond to ignore them, you could legally challenge them.

5. Common Complaints About Finance System of Richmond Phone Harassment

• Persistent calls over weeks without ceasing.

• Multiple numbers used to contact—making blocking difficult .

• Demanding immediate payment while failing to validate debt .

• BBB reviews describe “aggressive approach” and “terrible” complaint handling.

These complaints underline the prevalence of Finance System of Richmond Phone Harassment.

6. Actions You Should Take

Step 1: Document Everything

• Log call times, numbers, scripts, and frequency.

• Save voicemail recordings and take screenshots.

Step 2: Request Validation

Within 30 days, send a debt validation letter (certified mail). Ask for the original creditor name, account number, and when the debt originated. Under FDCPA, this halts collection until they provide proof.

Step 3: Send Cease & Desist Letter

Once validated, or if harassment continues, send a written cease & desist letter, U.S. certified mail. After receiving it, they must stop calling except to notify of legal action .

Step 4: File Complaints

Report to:

• Federal Trade Commission (FTC)

• Consumer Financial Protection Bureau (CFPB)

• Indiana Attorney General (since they operate from IN)

• Better Business Bureau (BBB)

Step 5: Dispute on Credit Reports

If the debt is invalid or erroneous, dispute it with credit bureaus (Equifax, Experian, TransUnion). Remove outdated or incorrect records.

Step 6: Consider Legal Action

If harassment continues despite validation, or if there are threats or prohibited practices, you may sue under FDCPA. Remedies include up to $1,000 statutory damages, plus actual damages and attorney fees.

7. Sample Cease & Desist Letter

Send by certified mail to ensure they receive it and you’ve got proof.

8. When Settlement May be Worthwhile

If the debt is valid and the amount is manageable, you may negotiate a settlement:

• Offer payment in exchange for removal of account from credit reports.

• Get all agreements in writing before paying.

• Even settled collections can remain on your report for seven years.

9. Why Harassment Persists

Finance System of Richmond often:

• Uses multiple phone lines to bypass caller ID blocking.

• Relies on automated dialing, increasing contact frequency.

• Shifts workloads among agents, making it hard to track one point of contact.

These tactics can cross the line into Finance System of Richmond Phone Harassment.

10. Preventing Future Harassment

• Block known numbers, though they’ll likely contact from new ones.

• Add your number to the National Do Not Call Registry.

• Notify your phone provider—especially if calls are spoofed.

11. When to Consult an Attorney

You should consult a consumer rights attorney if:

• They continue calling after validation or cease‑and‑desist letters.

• They threaten legal action or use abusive language.

• You’ve suffered real damages (e.g., stress, lost wages).

• You want to file an FDCPA lawsuit seeking damages.

12. Impact on Credit Scores and Reporting

A collection by Finance System of Richmond:

• Lowers your credit score

• It stays on record up to 7 years from date of delinquency.

• If paid or settled, the entry may update but remains visible.

• Disputes can remove false or outdated entries.

13. FAQ: Addressing Finance System of Richmond Phone Harassment

Q1: Is Finance System of Richmond legit or a scam?
A: They are a legitimate debt collector. Complaints generally target their tactics—not legitimacy.

Q2: Can they call me at work or at odd hours?
A: Not before 8 a.m. or after 9 p.m. They must stop if you request.

Q3: Why multiple numbers used?
A: They rotate numbers to bypass blocking—a common tactic leading to frequent calls .

Q4: Can I just ignore the calls?
A: Ignoring may escalate to legal action. Validation or direct negotiation is more effective.

Q5: Will settling help credit?
A: Possibly, but the notation stays up to 7 years. You may request deletion, but it's not guaranteed.

Q6: Does sending a cease‑and‑desist stop them entirely?
A: Legally, yes—unless they file suit. If not, you can take legal action for continued calls.

14. A Real-World Case

A consumer reported to BBB that Finance System of Richmond “continued to call me and harass me regarding an account that I never had a contractual agreement signed with them” even after requesting proof. This exemplifies Finance System of Richmond Phone Harassment when they ignore validation requests and persist with repeated calls.

15. Resources to Help You Fight Back

• CFPB Complaint Database: file or search previous complaints .

• FTC resources on FDCPA.

• Indiana AG’s consumer protection division.

• Legal aid organizations for low-cost or pro bono help.

• BBB profile and complaint portal to apply pressure.

16. Staying Calm Through the Process

Dealing with Finance System of Richmond Phone Harassment can be incredibly stressful. Here are tips to stay calm:

• Deep breaths when call comes in.

• Hang up immediately if calls are threatening—don’t engage.

• Reach out to trusted individuals or legal counsel for emotional backup.

17. Summary of Action Plan

By following these steps, you can halt Finance System of Richmond Phone Harassment and exercise your consumer rights.

Final Thoughts

Encountering Finance System of Richmond Phone Harassment isn’t just an annoyance—it’s potentially illegal. They are a legit collector, but their tactics often cross the line into harassment. You have clear rights under federal law.

Act proactively through:

• Validation requests

• Cease & desist demands

• Official complaints

• Credit reporting disputes

• Legal recourse when needed

Remember: silence isn’t weakness—it’s your right.